InLux Shop – Privacy Policy

Last updated: 13 October 2026

At InLux Shop, we respect your privacy and are committed to protecting your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

When you visit our website or place an order, we may collect:

  • Your name and surname
  • Email address
  • Phone number
  • Billing and delivery address
  • Order and purchase details
  • Payment transaction information
  • Technical information, including IP address and cookies

2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders
  • Communicate with you about your purchases
  • Handle returns, refunds and customer enquiries
  • Process payments securely
  • Maintain and improve our website
  • Comply with legal obligations
  • Send promotional communications where you have consented or where otherwise permitted by law

3. Payment Security

Payments may be processed through secure third-party payment providers, such as Stripe. We do not store your full payment card details on our website.

4. Sharing Your Information

We may share necessary personal information with trusted service providers, including payment processors, website hosting providers and delivery companies such as Royal Mail, DPD and Evri, where these services are used to fulfil your order.

We do not sell your personal information.

5. Data Retention

We keep personal information only for as long as necessary for the purposes described in this policy, including fulfilling orders, maintaining legally required records and resolving disputes.

6. Your Rights

Under UK data protection law, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Request transfer of your data
  • Withdraw consent where processing is based on consent

You may also raise a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

7. Cookies

Our website may use essential cookies for shopping basket functionality, security and website operation. Other cookies, such as analytics or marketing cookies, will be used only where permitted by applicable law and, where required, with your consent.

8. Data Security

We take reasonable measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Business Name: InLux Shop

Email: [email protected]

Business Contact Address: Wellingborough,Hesperus 9 NN8 3SJ



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